Social Media Takedowns Guide

INTRODUCTION

 

This guide sets out the basic requirements and steps for reporting complaints on Facebook, Instagram, YouTube, Snapchat, Amazon, Tiktok, WeChat and WhatsApp.

 

The terms of service for these social media platforms are often more than 50 pages long. Filing a report or complaint can be difficult and frustrating unless you know how to interpret what is being asked. 

 

The ISMA Takedowns Guide assists you to file a report or complaint for the following problems:

 

  1. Trademark infringement

  2. Copyright infringement

  3. Defamation

  4. Cyberbullying or cyberstalking

  5. False reviews

 

INSTRUCTIONS FOR USE:

 

1. Click on the heading for the appropriate social media platform.

 

2. A table will be shown with columns for each type of problem, and we have included a short definition to make sure you are in the right spot, plus summaries of what you need to prove and the evidence you must have before you start the complaint process.

 

3. You can click on the underlined words to easily link you to the relevant section or online form for you to complete.

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Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.
Untitled design - 2021-04-30T141157.735.